Privacy Policy

 

Last Updated: 11/07/2024

 

1. Introduction

Welcome to Arvia Active! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from us.

 

2. Information We Collect

We may collect and process the following types of information about you:

2.1 Personal Information:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information

2.2 Usage Data:

  • IP address

  • Browser type and version

  • Pages you visit on our site

  • Time and date of your visit

  • Time spent on those pages

 

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 To Provide and Improve Our Services:

  • Process your orders and manage your account

  • Improve our website and services

  • Personalize your experience

3.2 To Communicate with You:

  • Send you updates about your order

  • Respond to your inquiries and customer service requests

  • Send you promotional materials, if you have opted in

3.3 For Legal and Security Purposes:

  • Prevent fraudulent transactions

  • Comply with legal obligations

 

4. Sharing Your Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information except as described below:

4.1 Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you. These third parties have agreed to maintain the confidentiality, security, and integrity of the personal information they obtain from us.

4.2 Legal Compliance: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

 

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

 

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Right to Access: You have the right to request copies of your personal data.

  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe